Case Studies
MongoDB: Using Empathy to Increase Sales
After identifying why high traffic pages weren't converting, I crafted a strategy and transformed key web pages to better resonate with business oriented users.
Increase in sales and conversions
Growth in Q2 revenue
Viking Ocean Cruise: Adventures in User Interactions
Hired as a temp freelancer, I helped Verso Creative complete work on the My Viking Journey app. I mapped the user flows for the My Viking story section of the app.
Million generated revenue
Guest adoption rate
VSAP: Increasing Accessibility and Democracy
As a user researcher, my team and I conducted over 2,000 user tests and user interviews. Drawing on our data to create recommendations to make voting accessible for all Los Angeles County residents.
user approval rating
Products deployed
References
"Kitty is a very authentic and vocal member in any team. She always contributes bold statements with the product's best interest in mind, and she excels as a designer when it comes to gathering requirements from multiple stakeholders, as well as translating those into beautiful mock-ups. I would recommend Kitty for any Product Design role that involves taking true ownership of the product and processes."
Angelo Reale
Software Engineer at MongoDB
"As the Project Manager of cross-functional projects with Kitty, I can't speak highly enough of her ability to work with *everyone* in an understanding manner while always being mindful of milestones. She's focused and driven to complete work on schedule and is adept in gaining stakeholder trust. Her functional skills as a UX designer are outstanding – and she brings a mind for process optimization with constructive feedback."
Eric Renaud
Project Manager at MongoDB
"Kitty was a great addition to our UX team for the time that we were allowed to have her. She helped run a highly cross-functional project for our team and handled the stress of designing, coordinating, educating, and listening to feedback with grace. She is a vocal advocate for design standards and empathy for the user, which I highly appreciated. She worked well within our design system on the contracted project, contributed ideas for improving the team, surfaced tensions and workflow obstacles in retros, and overall was a very positive force for us."
Andrew Lee
Head of Design at MongoDB
"Kitty is an excellent UX practitioner who's passionate about the space, design systems, accessibility, best practices and the associated methodologies. She's courageous and kind in her approach and loves to bring others along in the learning and collaboration process. She joined our team and immediately got to work helping us improve our UX and UI design maturity in a large complex environment with multiple teams, stakeholders, and partners. She spearheaded the creation of our new design system, and to this day we say "what would Kitty do?"."
David Sparks
UX Architect at St Jude Children's Hospital
"Kitty made a long-lasting impression with me. Her ability to communicate ideas and design principles made completing design sprints far easier than I had previously experienced. She is incredibly insightful and quick-witted. She possesses a keen eye for composition and color and maintains such a playful outlook towards design itself. Any organization would be lucky and all the more equipped with Kitty as a part of their team."
Chelsea Aguilar
UX/UI Designer at Indeed.com
"In her time working as a designer and illustrator on the Cracked book, Kitty displayed a great deal of talent and was extremely fun to work with. She created quality work in a number of different styles, and was extremely flexible and hard working. I would definitely recommend her to anyone looking for a gifted and extremely professional designer."
Jack O'Brien
Founder and VP of Cracked.com
My Skills
User Research
Rooted in empathy and curiosity, I conduct and synthesize user research. Uncovering real user needs and actionable insights.
Strategy
I connect user needs with business growth. Thinking beyond screens to craft solutions that drive value and long-term growth.
Systems Thinking
I build scalable, flexible systems that help teams move fast, stay consistent, and build products with confidence.
Collaboration
I thrive in cross-functional roles. Working hand-in-hand with developers, stakeholders, and project managers to bring ideas to life.
Accessibility
Designing for everyone is a must! I build inclusive products that meet WCAG standards, and can be enjoyed by all.
Tools
I'm fluent in Figma, Miro, v0, Lovable, ChatGPT, Jira, and more! I'm always picking up the latest tools and techniques so I can create better products faster.